Alternative dispute resolution of sales and purchase agreements is performed through the Czech Trade Inspection Authority, located at Štěpánská 567/15, 120 00 Praha 2, ID 00020869, www.coi.cz.
Online dispute resolution
According to Art. 14. 1 ODR-VO: the European Commission offers a platform for online dispute regulation – you may find it here http://ec.europa.eu/consumers/odr/. The platform is available since 15.02.2016
Contact email address: firstname.lastname@example.org