Terms and conditions for the Siberian Wellness online store:
Our online store is based on strict compliance with the Company's policies and standards as well as the laws of the country concerned.
Only Consultants and Clients who have signed an agreement with the Siberian Wellness Company and have an individual registration and account number can purchase from the Siberian Wellness online store. You can learn further details in re signing the agreement here.
You can find Siberian Health brand products for purchase by looking through our catalog. You also have an opportunity to learn more about the products presented in the online store as all products are accompanied by additional information about them.
Looking through our online store assortment you can start adding products to your shopping cart right away. Also, you can always look through the products you have selected in your shopping cart (you can find it in the upper part of the web page). In the shopping cart you can see the total amount of your order before shipping and there is an option for deleting previously selected products. The online store allows you to purchase products not only by using your own registration number, but also by using the registration number of your Consultant or Privileged Client. You will also see these orders in your shopping cart including the registration number and the order total.
After adding all the desired products to the shopping cart please click the "Next" button and you'll be transferred to the page where you can select shipping methods. You'll have to specify your shipping address and other contact information.
After selecting the shipping method the cost of shipping to the specified address will be added to the order cost.
After placing an order in our online store the order receives a number and you'll receive a notice at the email address that you specified on the order form. Using this number you can track your order.
Should you have any more questions about the service you can contact us at the phone numbers and addresses specified on the "Contacts" page.
Alternative dispute resolution of sales and purchase agreements is performed through the Czech Trade Inspection Authority, located at Štěpánská 567/15, 120 00 Praha 2, ID 00020869, www.coi.cz.
Online dispute resolution
According to Art. 14. 1 ODR-VO: the European Commission offers a platform for online dispute regulation – you may find it here http://ec.europa.eu/consumers/odr/. The platform is available since 15.02.2016
Contact email address: email@example.com